Privacy Policy
Effective Date: May 21, 2025 · Last Updated: May 21, 2025
This Privacy Policy describes how Trinity Home Management ("we," "us," or "our") collects, uses, and protects the personal information of our clients and website visitors. By using our services or communicating with us, you agree to the practices described in this policy.
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About Us
Trinity Home Management is a white-glove, concierge home management company serving the Fort Worth area.
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Business Name: Trinity Home Management
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Address: 4900 Arbol Ct., Benbrook, TX 76126
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Phone: Available upon request
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Website: www.trinityhomemanagement.com
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Information We Collect
When you contact us or use our services, we may collect the following types of information:
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Full name and contact information (phone number, email address, mailing address)
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Property address and service location details
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Service history and preferences
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Billing and payment information
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Communications you send us, including text messages
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How We Use Your Information
We use the information we collect to provide and improve our home management services, including:
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Scheduling and confirming service appointments
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Sending appointment reminders, updates, and follow-ups
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Processing invoices and payments
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Responding to service inquiries and customer support requests
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Managing your account and service history
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Complying with applicable legal and regulatory requirements
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Text Messaging
By providing your mobile phone number and consenting to receive text messages from Trinity Home Management, you agree to receive SMS/MMS messages including:
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Appointment confirmations and reminders
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Service updates and scheduling changes
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Invoice notifications
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Customer support communications
Message frequency will vary based on your service activity. Standard message and data rates may apply.
To opt out of text messages at any time, reply STOP to any message you receive from us. You will receive a confirmation and no further messages will be sent.
For help, reply HELP to any message or contact us at info@trinityhomemanagement.com.
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How We Store & Protect Your Data
We take the security of your personal information seriously. Your data is stored using industry-standard secure systems with restricted access controls. We limit access to your personal information to only those employees and service platforms that require it to perform their functions.
While we implement reasonable safeguards, no method of transmission or storage is completely secure. We encourage you to contact us promptly if you believe your information may ha
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Third-Party Sharing
We do not sell, rent, or share your personal information with third parties for their own marketing purposes. Your information is used solely to provide and support the services you have requested from Trinity Home Management.
We may disclose information if required by law or to protect the rights and safety of our business or clients.
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Your Rights
You have the right to:
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Request access to the personal information we hold about you
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Request that we correct or update inaccurate information
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Request that we delete your personal information, subject to applicable legal obligations
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Opt out of text message communications at any time by replying STOP
To exercise any of these rights, please contact us at info@trinityhomemanagement.com.
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Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.