Terms of Service
Effective Date: May 21, 2025 · Last Updated: May 21, 2025
These Terms of Service govern your use of the services provided by Trinity Home Management, including our SMS/text messaging program. By engaging our services or opting in to receive text messages from us, you agree to these terms.
01
Program & Brand Name
These terms apply to all services and communications from Trinity Home Management, a white-glove, concierge home management company serving the Fort Worth, Texas area.
02
SMS Messaging Program Description
Trinity Home Management uses SMS/text messaging to communicate with clients as part of our service delivery. Our messaging program is used to send:
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Appointment confirmations and reminders
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Scheduling updates and changes
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Service status updates and follow-ups
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Invoice and payment notifications
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Customer support communications
You may receive text messages when you provide your mobile phone number and consent to receive communications from us.
03
Message Frequency
Message frequency varies based on your service activity and schedule. You may receive multiple messages per week during active service periods — for example, around scheduled appointments or ongoing projects. Outside of active service, messages will be infrequent.
04
Message & Data Rates
Message and data rates may apply. These fees are charged by your mobile carrier and are not controlled by Trinity Home Management. Please check with your carrier if you are unsure about your plan's messaging rates.
05
How to Opt Out
You may opt out of SMS communications from Trinity Home Management at any time.
To unsubscribe, reply STOP to any text message you receive from us. You will receive a one-time confirmation message and no further texts will be sent.
You may also contact us directly at info@trinityhomemanagement.com to request removal from our messaging list.
06
How to Get Help
For assistance, reply HELP to any message, or contact us at:
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Address: 4900 Arbol Ct., Benbrook, TX 76126
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Website: www.trinityhomemanagement.com
07
Privacy Policy
Your privacy is important to us. For details on how we collect, use, and protect your personal information, please review our full Privacy Policy at:
07
Your Rights
You have the right to:
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Request access to the personal information we hold about you
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Request that we correct or update inaccurate information
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Request that we delete your personal information, subject to applicable legal obligations
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Opt out of text message communications at any time by replying STOP
To exercise any of these rights, please contact us at info@trinityhomemanagement.com.
08
Use of Services
By engaging Trinity Home Management for home management services, you agree to provide accurate information and to communicate with us in good faith. We reserve the right to decline or discontinue services at our discretion.
Our services are intended for residential clients in the Fort Worth area. Service terms, scope, and pricing are established at the time of engagement.
09
Changes to These Terms
We may update these Terms of Service from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Continued use of our services following any changes constitutes your acceptance of the updated terms.